Shipping policy

Thank you for shopping with Mobile Nova. We are committed to providing fast, reliable, and convenient shipping for all our customers across the United States.

Free Shipping

We offer FREE SHIPPING on eligible orders within the United States.

Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days after the order is placed.

Orders placed on weekends or U.S. holidays may be processed on the next business day.

Delivery Time

Once your order has been shipped, the estimated delivery time is:

3–5 business days

Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, holidays, or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

You can use the tracking information to monitor your shipment's progress.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. Mobile Nova is not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the customer.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Returns

We offer free returns within 3 days of delivery, subject to our Return Policy and applicable conditions.

Items must be returned in their original condition and packaging. Certain products may be subject to additional return requirements.

Contact Us

If you have any questions regarding your order or shipping, please contact us through the contact information provided on our website.

Mobile Nova
2864 Indian Hill Rd
Clearlake Oaks, CA 95423
United States